car-list-eclass

Mercedes E-Class

car-list-sclass

Mercedes S-Class

V-class-side

V-Class

car-list-phantom

Rolls Royce Phantom

bentley-mulsanne

Bentley Mulsanne

rra

Range Rover Autobiography

car-list-rangerover1

Range Rover

car-list-mini-bus1

Luxury Minibus

Starliner-luxury-Coach-SIDE-final (1)

Neoplan Starliner

Booking Procedures

  • In most instances the iChauffeur team will call you to offer you a booking.
  • We will then email you the booking. Please reply to that email to accept the job.
  • At 6pm the day before your booking the job will be resent to you. Again please accept the job.
  • Please check the booking carefully and make sure that you are familiar with any pick up and drop off points using Google maps or similar prior to setting off.
  • After your job please email any extras, deviations, waiting time and parking. You must also include the job number.
  • If the customer requests a change to their booking while on-board, please advise the office as soon as it is safe to do so.
  • If the customer wishes to make a future booking, please advise the customer to call or email the office. Please do not take the booking yourself.
  • Please arrive 15 minutes before any pick up and contact the passenger letting them know you have arrived and your exact position.
  • If you believe you may be late for a booking please advise the office at the earliest opportunity allowing the office plenty of time to notify the passenger and for iChauffeur to make alternative arrangements.
  • If asked by the client, you are driving for iChauffeur, unless otherwise advised. Please refrain from advising clients that you are self employed.
  • If you have any concerns before you undertake a booking please call the office prior to the job taking place.